Corporate / Our Quality Policy

In all stages from raw material procurement to the delivery of the final product to the customer, special attention is paid to food safety, legality, quality and continuous improvement, and resource transfers are made. Kocaman Balıkçılık is a company that believes in risk-based thinking, continuous improvement and innovation in order to maximize customer satisfaction at the highest level by carrying out appropriate products based on legal legislation and legal regulations of both of Total Quality Management and Food Safety Regulations of Turkey and other countries where our products are sold.

Basic Principles of the Quality and Food Safety Policy of KOCAMAN BALIKÇILIK:

- To share the importance of effective quality management and quality management system suitability and to ensure that our products meet reliable consumer needs and expectations based on risk assessment in terms of physical, chemical, microbiological, radiological, adulteration, sabotage and allergen risks in accordance with high quality standards of KOCAMAN BALIKÇILIK.
-To make the necessary controls and monitoring by establishing the necessary procedures in order not to victimize the consumer by purchasing imitation and adulteration raw materials and auxiliary materials.
-To be transparent and accountable for the effectiveness of the quality management system,
- To assure that the quality management system requirements are integrated with the processes of the organization,
- To continuously update the Risk and Opportunity analysis plan we created and shared with our white collar employees to encourage the use of process approach and risk-based thinking,
- To support the leadership of department managers of Production, Quality Assurance, Purchasing, Sales and Marketing, Human Resources, Accounting and Finance Managers,
- To rigorously implement our food defence plan to protect our brand and consumer health at the highest level, and to provide all our employees with the necessary training continuously.
-To ensure the continuity of the certification of Marinated Anchovy and Sardine production with BRCGS Global Food Safety Standards.
- Ensuring consumer loyalty by respecting product choice and consumer rights by providing continuous product development according to changing market and consumer needs, and respecting customer rights.
- Keeping quality at the highest level while developing product diversity, branding and sales and marketing strategies focused on new markets,
- To ensure that all of our organizations that are responsible for protecting our brand and serving our consumers to the safety and satisfaction of their products are made up of the experts and the best people.
- To ensure that the quality management system reaches the intended output,
- Maintaining the continuity of our product and process qualifications by making the importance of Quality and Food Safety a lifestyle for all our employees, enabling our employees to feel themselves part of the Kocaman Balıkçılık.
- To adopt the Social Compliance Management System to our employees and make it a corporate culture.
- For the products we produce, it has adopted the protection of the environment in every working environment in which we operate, within the scope of contributing to the development of continuous improvement and sustainable fisheries.